AM Mobile RV Service ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ammobilerv.com, use our services, or communicate with us. Please read this policy carefully. By using our website or engaging our services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you fill out our contact or booking form, request a service quote, or communicate with us, you may provide personal information including your name, phone number, email address, physical address or location, RV type and year, and a description of the service you need. This information is collected solely for the purpose of responding to your inquiry and scheduling or performing mobile RV repair services.
Automatically Collected Information
Like most website operators, we collect non-personally-identifying information that web browsers and servers typically make available, such as browser type, language preference, referring site, and the date and time of each visitor request. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses. Our purpose in collecting this information is to better understand how visitors use our website and to improve the user experience.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your service requests and inquiries
- To schedule and perform mobile RV repair, maintenance, and upgrade services
- To send you appointment confirmations, service updates, and follow-up communications
- To send SMS text messages if you have opted in to receive them
- To improve our website and services
- To comply with legal obligations
- To protect the rights and safety of AM Mobile RV Service, our customers, and the public
SMS / Text Messaging Policy
AM Mobile RV Service may use SMS text messaging to communicate with customers regarding service requests, appointment scheduling, service updates, and follow-up communications. By opting in to receive text messages through our booking form or by verbally consenting when scheduling an appointment, you agree to receive these messages.
- Message Frequency: Message frequency varies based on your service interactions. We will not send more than 10 messages per month.
- Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
- Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive SMS communications from us.
- Help: Reply HELP to any message for assistance, or contact us at (512) 550-9579 or [email protected].
- Supported Carriers: Major US carriers are supported, including AT&T, T-Mobile, Verizon, and Sprint. Service may not be available on all carriers.
No mobile information, including phone numbers or data collected through SMS communications, will be shared with third parties or affiliates for marketing or promotional purposes. All information related to text messaging, including opt-in data and consent, will be kept confidential and will not be disclosed to any third parties under any circumstances.
Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. A cookie is a small data file stored on your device that helps us recognize returning visitors and understand how our website is used. You may configure your browser to refuse cookies, though some website features may not function properly without them. By continuing to use our website without changing your cookie settings, you acknowledge and agree to our use of cookies.
Links to Third-Party Websites
Our website may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. We strongly advise you to review the privacy policy of every site you visit. Clicking on a third-party link will direct you to that party's site, and their own privacy policies will apply.
Data Security
The security of your personal information is important to us. We use commercially reasonable measures to protect your data from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Disclosure of Information
AM Mobile RV Service does not sell, rent, or trade your personally identifiable information to third parties. We may disclose your information only in the following circumstances:
- To employees, contractors, or affiliated organizations that need the information to provide services on our behalf and have agreed not to disclose it to others
- In response to a subpoena, court order, or other governmental request
- When we believe in good faith that disclosure is reasonably necessary to protect the rights, property, or safety of AM Mobile RV Service, our customers, or the public
- In connection with a business transfer, merger, or acquisition, in which case your information would remain subject to this Privacy Policy
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
Your Rights
You have the right to request access to the personal information we hold about you, to request correction of any inaccurate information, and to request deletion of your personal data. To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time at our sole discretion. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
AM Mobile RV Service
Tarpley, TX 78883
Phone: (512) 550-9579
Email: [email protected]
Website: ammobilerv.com